These are exciting and busy times at Rat Race Cycles – we’re doing all we can to keep as many people rolling as possible, and it’s been great to see so many new cyclists as well as many familiar faces.
We’ve taken on a couple of new team members – hi Alex and Joe! – in the last month too, and as our team grows it’s getting all the more important to make sure we’re working well together and keeping the shop standards high.
Busy workshops get grubbier and more disorganised quicker, and we all need some time to learn and to make sure we keep improving. So we’re going to be changing our opening hours again: we’ll open at 10am on Wednesdays instead of the current 8, to give us time to have a team meeting, to do some training and also to have a bit of a deeper clean.
We’ll be in the shop, but we’ll be closed, so we won’t be running the walk-in service on Wednesday mornings. We’re sorry for any inconvenience this causes – we chose Wednesday because it’s been our quietest day on average for walk-ins so we hope this will affect the fewest people.
For people who have bikes booked in on Wednesdays we’ll be encouraging them to drop bikes off the night before or after 10am; we’ll try and notify everyone who’s already booked in over the next few weeks and make things work for them.
One of the things we’ve been discussing is extending our opening hours, now we have more staff to cover this, so watch this space for a further update! Thanks for your understanding.