It’s been amazing seeing how many people rely on us to keep their bikes rolling, and the messages of support have been truly heartening – thank you.
We’re trying to keep up with demand as best we can, and we’ve made some changes to the way we work to keep everyone safe.
We’re doing lots inside the shop to disinfect bikes, our gloves and our tools and work surfaces, and you may have noticed the shop door is staying locked so that we can help everyone keep distanced. Sorry if it’s meant waiting outside the shop for a while.
The main difference from today – and we’re sorry for the inconvenience this will cause – is that on Tuesdays and Thursdays we’ll be in the workshop from only 9am to 6pm and we’ll just be servicing booked-in bikes. So we won’t be open for walk-ins and we won’t be answering the phone on those days, but we will check our answerphone messages and get back to you, so please do leave a message!
This is to make sure we have enough mechanics in the shop at busier times during the day, and to deal with the extra time needed to serve one customer at a time at the door. Basically, to make sure there are enough of us to go round! Thanks for your patience.
One important thing we do at Rat Race Cycles is hand-build wheels. In fact, we’re about to launch a specialised wheel building service – Owen Wheels – at this year’s BESPOKED – The UK Handmade Bicycle Show.
There’s no dark art to wheel building, but to consistently build strong, durable wheels requires knowledge, skill and practice. There are many reasons to choose hand-built wheels over branded wheels like Mavic, Shimano or Fulcrum. I’ll try and outline the key ones:
If you’ve been in the Nunhead area over the Christmas break, you’ll have noticed that we’ve been making a few changes to the shop. Sure, we’ve reorganised things a bit, added in some more lights and had a tidy up and given the walls a lick of paint, but none of those is the big change. The major change is that we have stopped selling bikes.
That’s right – we are now a bike shop that doesn’t sell bikes.
Sounds crazy, right? Well, yes and no.
Think of a massive online retailer and chances are you think of a logo; a letter, a colour scheme, a design.
Think of a small shop on your high street and you probably think of a face. The owner. The person who took a deep breath, stepped out and turned their passion – their dream – into their life’s work.
Every year, more stories surface about huge multinationals exploiting yet another loophole to skip out on tax in the UK. And yet, every year, (often despite our best intentions) we throw our hard earned money at them as Christmas descends, resorting to the easiest, the cheapest, the most obvious, over-advertised option. And every year we wonder why shops are closing on the high street, why people are going out of business, why our towns and villages are becoming soulless miniature carbon copies of huge, out-of-town shopping malls.
Well, here’s a chance to shop a bit differently. This Saturday 5 December is Small Business Saturday, and a chance to get down to your local high street and support those people trying to make their dreams pay their bills.