Stocktaking

We’re going to be closed on Thursday 11th June, for a much-needed (and slightly overdue) stock take. This means we won’t be able to answer any enquiries at the door or on the phone, though you can still email us with enquiries or to book bikes in.

Sorry for any inconvenience this causes! Business will continue as normal from 8am on Friday 12th.

Time out

What a weekend for a bank holiday. Especially one on lockdown. On any normal May Day bank holiday weekend with weather like this, we’d be planning rides, adventures, social events or visits to family. There’d be group rides, races, audaxes and sportives to join, and parks and pubs would be full of families and friends meeting up.

But not this year. We’re still in lockdown, still required to keep our distance from each other and still being asked to do whatever we can to minimise transmission of the coronavirus.

So many of us have been finding these last few weeks tough. And we’re no exception.

It’s been unbelievably busy at the shop. It’s a lovely problem to have – we’re proud of keeping so many returning, new and regular cyclists rolling – and first and foremost we want to thank you all for your continued support and understanding as we try to make things as safe as we can for ourselves and for you all. But, if we’re honest, it has been pretty full-on juggling the increased demand with the new ways of working.

So, this weekend, we’re closing the shop. The team have also been incredibly supportive of Rat Race these last few weeks, working hard and long hours, (and we’ve all managed most of it in brilliant good humour, amazingly!) and frankly we all need some time out.

So, we’ll be closed on Friday 08, and Saturday 09 May.

Thanks again to all of you. We’ll see you bright and early on Monday. With our brand new opening hours… (watch this space for details of those coming right up!)

And remember – even if you haven’t got a turbo, you are still allowed to ride. We’re going to be trying to get out into the real world, for sure – just look at this weather! Please remember, though, if you do decide to head out, make sure you go solo and follow British Cycling’s guidance for riding during lockdown: https://www.britishcycling.org.uk/about/article/20200319-about-bc-news-Coronavirus-Covid-19-FAQs-0

Stay safe.

A very Good Friday

In the past, we’ve always closed over bank holidays. Partly because Nunhead is often quiet on a bank holiday weekend, but mainly because everyone deserves a break, including our awesome staff.

This time, however, we want to give something back to our wonderful community, and in particular the people putting their lives at risk every day to protect ours.*

So, if you’re an NHS or emergency worker who relies on your bike, on Good Friday (10 April) we’ll service it free of charge. We’ll need to charge for any parts fitted, but we’ll discount these as much as we can. We won’t charge for labour.

We’ll be accepting walk-ups (although we’ll still have the door shut and be practicing safe social distancing) but if you want to book in, call us on 020 7732 1933.

And if you’re not a key worker but want to help, we’ll be taking donations to put towards parts for key workers’ services between now and then. Just call by the shop or give us a call to work out how to get money to us. Anything not used on Friday will be put towards key workers’ services in the coming weeks.

*I want to emphasise that this is a joint decision; my staff suggested working on Good Friday; we collectively came up with this idea, everyone volunteered and we’ve worked out the details together. I’m utterly proud of them all.

A change of opening times, for a time

It’s been amazing seeing how many people rely on us to keep their bikes rolling, and the messages of support have been truly heartening – thank you.

We’re trying to keep up with demand as best we can, and we’ve made some changes to the way we work to keep everyone safe.

We’re doing lots inside the shop to disinfect bikes, our gloves and our tools and work surfaces, and you may have noticed the shop door is staying locked so that we can help everyone keep distanced. Sorry if it’s meant waiting outside the shop for a while.

The main difference from today – and we’re sorry for the inconvenience this will cause – is that on Tuesdays and Thursdays we’ll be in the workshop from only 9am to 6pm and we’ll just be servicing booked-in bikes. So we won’t be open for walk-ins and we won’t be answering the phone on those days, but we will check our answerphone messages and get back to you, so please do leave a message!

This is to make sure we have enough mechanics in the shop at busier times during the day, and to deal with the extra time needed to serve one customer at a time at the door. Basically, to make sure there are enough of us to go round! Thanks for your patience.

The beauty of hand built

One important thing we do at Rat Race Cycles is hand-build wheels. In fact, we’re about to launch a specialised wheel building service – Owen Wheels – at this year’s BESPOKED – The UK Handmade Bicycle Show.

There’s no dark art to wheel building, but to consistently build strong, durable wheels requires knowledge, skill and practice. There are many reasons to choose hand-built wheels over branded wheels like Mavic, Shimano or Fulcrum. I’ll try and outline the key ones:

Changing gear at Rat Race Cycles

If you’ve been in the Nunhead area over the Christmas break, you’ll have noticed that we’ve been making a few changes to the shop. Sure, we’ve reorganised things a bit, added in some more lights and had a tidy up and given the walls a lick of paint, but none of those is the big change. The major change is that we have stopped selling bikes.

That’s right – we are now a bike shop that doesn’t sell bikes.

Sounds crazy, right? Well, yes and no.

Small Business Saturday

Think of a massive online retailer and chances are you think of a logo; a letter, a colour scheme, a design.

Think of a small shop on your high street and you probably think of a face. The owner. The person who took a deep breath, stepped out and turned their passion – their dream – into their life’s work.

Every year, more stories surface about huge multinationals exploiting yet another loophole to skip out on tax in the UK. And yet, every year, (often despite our best intentions) we throw our hard earned money at them as Christmas descends, resorting to the easiest, the cheapest, the most obvious, over-advertised option. And every year we wonder why shops are closing on the high street, why people are going out of business, why our towns and villages are becoming soulless miniature carbon copies of huge, out-of-town shopping malls.

Well, here’s a chance to shop a bit differently. This Saturday 5 December is Small Business Saturday, and a chance to get down to your local high street and support those people trying to make their dreams pay their bills.